Wednesday, September 14, 2016

Marketing strategy and understanding competitors

A company's marketing strategy can be characterised by its planning and decision making in order to achieve its goals. These goals can be summarised in a mission statement.

Coca-Cola’s mission statement is
“to refresh the world in mind, body and spirit, to inspire moments of optimism and happiness through our brands and actions, and to create value and make a difference.”  
(The Coca-Cola Company, 2016)
Main competitors are listed in a table below, they are categorised into: generic competition (which are non-branded, cheap, but same kind of product), product form competition (can perform the same needs and therefore be a substitute) and brand competition (direct competitor brands offering same product).


Generic Competition
Product Form Competition
Brand Competition
Supermarket cola products (Albert Hein, Plus, Jumbo)
Nescafe (Nestle)
Red Bull (Red Bull)
Lipton Ice Tea (Unilever)
Evian (Danone)
Pepsi Cola (PepsiCo)
Mountain Dew (PepsiCo)
Dr Pepper (Dr Pepper Snapple)
(Ad Brands, 2015)

The Coca-Cola Company positions itself as a market leader (the most popular and valuable beverage distributor), the single player enjoying the largest share in the market of carbonated beverages worldwide, with an astounding 48.6% as of 2015. (Statista, 2016) It is a company that is well-known across the world. Coca-Cola Classic – their core brand – leads this recognition. It provides key customer needs such as to satiate thirst, low affordable price, unique taste, availability (it can be purchased everywhere in any store or restaurant, fast food chains, gas stations or even schools), and lastly, convenience (very easy to grab and convenient to drink).

Perhaps one of the differential advantages the company has over its competitors is its emphasis on the message given by its former marketing officer Sergio Zyman in 1999: in order to think globally, a company must act locally. The Coca-Cola Company is aware of the differences in consumers’ experiences, in regards to their personal preferences and location. Therefore, the company is adjusting its approach to provide the appropriate marketing activities and beverages to connect with them, through its more than 250 independent bottlers and distributors around the world. (Vrontis & Sharp, 2003) Another advantage is its unique selling prepositions, such as “Live the coke side of life” or “Taste the feeling” relate to fun and happiness and therefore make the product a part of daily life everywhere. This then leads to high degree of customer loyalty. (Blogger, 2012) On the summers of 2013 and 2014, the Coca-Cola Company released a campaign called “Share a Coke”, where Coke bottles were personalized with consumer names and nicknames such as “Star”, “Bestie”, “Legend”, “Buddy” in place of the classic Coca-Cola logo. (The Coca-Cola Company, 2014) This definitely appealed to customers as there were more than 150 million personalized bottles sold, with over a thousand names on them, and 998 million impressions on Twitter. No other brands have done this therefore this is Coke’s differential advantage: creating special moments of happiness and memories for customers. (Hepburn, 2016)

The Coca-Cola Company may utilize the market penetration strategy to increase sales in current markets with Coca-Cola drinks. This is done by amplifying both the quantity and quality of their advertising to share stronger, more impactful ads, especially creating an association between Coca-Cola and Christmas on an annual basis. This infamous Coke Christmas advert has boosted sales during this festive period. (Oakley, 2015) Moreover, “Taste the Feeling”, the Coca-Cola Company’s first global marketing campaign was developed in 2015 to support the entire Coca-Cola Trademark of Coke. (The Coca-Cola Company, 2016) 

Bibliography
Ad Brands. (2015). Sector: Soft Drinks and Non-Alcoholic Beverages. Retrieved September 13, 2016, from AdBrands.net: http://www.adbrands.net/sectors/sector_softdrinks.htm
Blogger. (2012, November 16). Cola War: Coca-Cola targeting and positioning. Retrieved September 10, 2016, from Blogspot: http://softdrinkcolawar.blogspot.nl/2012/12/coca-cola-targeting-and-positioning.html
Hepburn, M. (2016). The Share a Coke story. Retrieved September 10, 2016, from The Coca-Cola Company website: http://www.coca-cola.co.uk/stories/share-a-coke
Oakley, T. (2015, March 28). Coca-Cola: Ansoff Matrix. Retrieved September 8, 2016, from themarketingagenda.com: https://themarketingagenda.com/2015/03/28/coca-cola-ansoff-matrix/
Statista. (2016). Coca Cola Beverage Market Share 2015. Retrieved September 8, 2016, from www.statista.com: http://www.statista.com/statistics/387318/market-share-of-leading-carbonated-beverage-companies-worldwide/
The Coca-Cola Company. (2014, August 4). IS YOUR NAME ON A COKE BOTTLE? Retrieved September 10, 2016, from The Coca Cola website: http://www.coca-colacompany.com/coca-cola-unbottled/is-your-name-on-a-coke-bottle-find-out-here
The Coca-Cola Company. (2016, April 27). Five Strategic Actions. Retrieved September 8, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/five-strategic-actions
The Coca-Cola Company. (2016). Our Mission Statement and Company Values. Retrieved September 7, 2016, from www.coca-cola.co.uk: http://www.coca-cola.co.uk/about-us/mission-vision-and-values#
Vrontis, D., & Sharp, I. (2003). The Strategic Positioning of Coca-Col in their Global Marketing Operation. Retrieved September 10, 2016, from Academia website: http://www.academia.edu/389600/The_Strategic_Positioning_of_Coca-Cola_in_their_Global_Marketing_Operation


Saturday, September 10, 2016

Coca-Cola 101


The Coca-Cola logo

You must recognize this red and white logo from almost everywhere. If not, then you're one of the 6% of the world's population who doesn't. According to the Business Insider, Coca-Cola is the second most understood word behind "okay". 

It is the most widely known and biggest-selling soft drink in history. On top of that, Coca-Cola ranks 4th on the world’s most valuable brands in 2016 with a brand value of $58.5 billion, right after Apple, Google, and Microsoft. (Forbes, 2016) Interesting, isn't it? These are reasons why I chose this product to study for Marketing Environment.

Coca-Cola Classic is manufactured by The Coca-Cola Company, who also owns the brand. 

Let me give you a brief history. Coca-Cola was created by Dr. John S. Pemberton in Atlanta, Georgia in 1886 by mixing the Coca-Cola syrup with carbonated water. This was then sold as a soda fountain beverage at Jacob’s Pharmacy for 5 cents. (The Coca-Cola Company, 2012) Before his death in 1888, Dr. Pemberton sold his remaining interest in Coca-Cola to Asa G. Candler, who later boosted sales by tenfold in 1892. Together with his brother John, Pemberton’s former partner Frank Robinson, and two other associates, Candler formed The Coca-Cola Company with $100,000 as initial capitalization. Thousands of coupons were distributed. The first syrup manufacturing plant was opened. Bottling began. These three things led to the business’ rapid growth across the United States. It was then purchased by a group of investors led by Ernest Woodruff and W.C. Bradley for $25 million in 1919, which later established the internationalization of the product. Bottling operations were built in other countries such as Cuba, Panama, Canada, Puerto Rico, the Philippines, and Guam, through the 1900s. The Coca-Cola Company moved with the times and changed from the late 1940s-1970s through innovative packaging, the introduction of new tastes (Fanta in 1960 and Sprite in 1961), and advertising (“Things Go Better with Coke” 1963). (The Coca-Cola Company, 2013) Now operating in more than 200 countries and producing nearly 450 brands, The Coca-Cola Company continues to be a global business that brings refreshments for a low price – a billion times a day. (The Coca-Cola Company, 2012)

The Coca-Cola Company also sells other lines of:
  • soft drinks - Diet Coke, Coca-Cola Zero, Coca-Cola Life, Coca-Cola Light, Sprite and Fanta
  • fruit juices - Minute Maid, Odwalla, Del Valle, and Simply Orange 
  • bottled waters - Dasani, Ciel, and Glaceau Smartwater
  • energy drinks - Powerade, Powerade Zero 
(The Coca-Cola Company, 2016)

So now you know a little bit about Coke, see you on the next one on marketing strategy and competitors. Ciao!

Bibliography

Forbes. (2016). The World's Most Valuable Brands List. Retrieved August 31, 2016, from www.forbes.com: http://www.forbes.com/powerful-brands/list/3/#tab:rank
The Coca-Cola Company. (2012, January 1). The Chronicle of Coca-Cola: A Global Business. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/the-chronicle-of-coca-cola-a-global-business
The Coca-Cola Company. (2012, January 1). The Chronicle Of Coca-Cola: A Man Named Woodruff. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/the-chronicle-of-coca-cola-a-man-named-woodruff
The Coca-Cola Company. (2012, January 1). The Chronicle Of Coca-Cola: A Symbol of Friendship. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/the-chronicle-of-coca-cola-a-symbol-of-friendship
The Coca-Cola Company. (2012, January 1). The Chronicle Of Coca-Cola: The Candler Era. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/the-chronicle-of-coca-cola-the-candler-era
The Coca-Cola Company. (2012, January 1). The Chronicles of Coca-Cola: Birth of a Refreshing Idea. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/the-chronicle-of-coca-cola-birth-of-a-refreshing-idea
The Coca-Cola Company. (2013, April 13). The Chronicle of Coca-Cola: Moving with the Times. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/stories/the-chronicle-of-coca-cola-moving-with-the-times
The Coca-Cola Company. (2016). Coca-Cola Product Descriptions. Retrieved August 31, 2016, from www.coca-colacompany.com: http://www.coca-colacompany.com/brands/product-description